Frequently Asked Questions

Toy hire is free. 

Reasonable use policy applies to the number of toys you can hire in one go (5 is the general expectation, but more is fine if you have a special event).

Toys are hired for 2 weeks.

If you are late returning a toy no fee will be charged for a further week if toys are returned late (or renewed). After this (three weeks), an overdue fee of $1 (per week, per item) may be charged until the toy is returned.

We understand that accidents do happen, but if a toy does get broken or pieces get lost, please try your best to fix, replace or make good - this includes batteries as it''s not possible for us to ensure that all toys have operational batteries on hire and return. If a toy or container is returned with missing or broken pieces, please tell us - we have some spare parts and a toy hospital so that we can ensure toys are kept in the best condition for everyone. If a toy or container is unusable on return you may be asked to contribute to the replacement cost.

We would love to have images loaded for all toys but each one has to be loaded individually so this takes time.  We do make sure that any new toys have images loaded so you can see what is new in our library. 

We have three membership options to choose from:

  • $20 - 2 Month trial membership (no volunteer requirement) which can be credited towards a full membership
  • $40 - 12 month Volunteer membership (run library session two- three times a year) 
  • $80 - 12 month Non-Volunteer membership (no volunteer requirement) 

Fees are due by the end of April. If you are joining part way through a year then fees will be adjusted to how much time is left until the end of April.

As we are run by volunteers, at the moment we do not have the ability to reserve our non-party toys. However if there is something you really want to try, or need for a special occasion, let us know and we can put it aside for you.

Party toys are reservable. At the moment this includes the bouncy castle, but more party category toys are on the way.

Log in to the members page, and search for the bouncy castle in the toys section. From there you can reserve the bouncy castle for one week when you need it.